Free shipping for all orders with a package of up to 1 kg. View more details here >>
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VANCARO Discount Code Review
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BOGO
A buy-one-get-one offer is available on selected items at VANCARO. View more details here >>
Clearance Page
VANCARO's expansive clearance sale presents customers with the opportunity to buy a diverse selection of products at significantly reduced prices. View more details here >>
Warranty Policy
VANCARO offers a one-year free manufacturing warranty against manufacturing defects on all VANCARO gold jewelry and a three-month warranty on all sterling silver jewelry. View more details here >>
Frequently Asked Questions
What is VANCARO's shipping policy?
Most of the items are shipped from their warehouses in the US, and some of the items are shipped from Hong Kong. After you click on the size on the item page, you can see the estimated time when it can be delivered. If you cannot find your country on the checkout page, it means this country cannot be delivered due to uncontrollable reasons. All costs incurred by the customs are borne by the customer; they can cover part of your loss with shopping credits. Shipping Methods they offer:
1. Free shipping (Normally 8-12 Working days). You need to pay a little shipping fee. Orders from France and other specific countries do not have Super Saver Shipping; please contact them for further help.
2.Express Shipping(5-8 Working days). They also offer Express Shipping to ensure faster and safer shipment.
What is VANCARO's return policy?
If, for any reason, you are not 100% satisfied with your purchase, you may return or exchange any unused merchandise in its original condition within 30 days of receipt. All returned items must be unscratched, and with original tags, Gold Certification, Moissanite or Lab Grown Diamond Certification, and box attached; otherwise, an extra fee will be charged. If your return is not brand-new, exchanges or refunds will not be accepted. Returning customized items within 30 days of receipt will incur a deduction of up to 40% of the order amount. Additionally, the customer will be responsible for the return shipping costs and insurance. Return of uninsured gold items is not acceptable. Personalized items are not eligible for any return or exchange for non-quality issues. Requests to return items due to quality issues, damage during shipping, or color/style/size/quantity errors from them must be accompanied by photos that clearly show the problem within 3 days after the delivery date. In addition, please do keep the item in its original condition and avoid further wear or damage. Merchandise that is damaged or altered in any way by a buyer other than them cannot be returned. For all returns, please contact their Customer Service. Their Customer Service representatives determine the eligibility for refunds and exchanges once customers have contacted them and explained their reasons for return. Returning packages without prior approval from Customer Service will be rejected or delayed. Return or exchange of any subordinate orders without quality problems is not acceptable. If you return the item for a refund, the freight for return is on your side, and please note that the original freight for shipping the package is non-refundable. A restocking fee ranging from $5-$40 will be applied for items that have no original tags, box attached, and signs of wear. If the return is damaged upon receipt, it may be refused. If any items or accessories are lost during the return, the corresponding refund can not be issued.
Is it possible to track my order at VANCARO?
Yes. Once your order is shipped out, you will receive a tracking number by Email from them. In this email, just get the tracking URL of the shipping courier and tracking number, and then you will see the latest update of your parcel.
What is VANCARO's cancellation policy?
The order can be canceled for free within 2 hours after placing the order. Usually, they will ship the in-stock items in 2-48 working hours. Therefore, please ensure that you submit your cancellation request within the 2-hour window. Beyond two hours after placing the order, restocking/processing fees will apply to cancellations, even though the order has not been shipped.
On which social platforms can I find VANCARO?
You can follow VANCARO on Pinterest, X, Instagram, and Facebook.
How can I contact VANCARO?
If you have any questions, concerns, or even just compliments, you can connect with them by sending an email to [email protected]. Once they receive your message, they will contact you soon.
What payment methods does VANCARO accept?
They are pleased to accept the following methods of payment for online purchases: American Express, Diners Club, Discover, JCB, Mastercard, PayPal, Afterpay, Klarna, Affirm, and Visa.
Does VANCARO offer flexible payment options like Buy Now Pay Later?
Yes. VANCARO offers Buy Now Pay Later with Klarna.
What If Your VANCARO Promo Code Isn't Working
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Make certain your order meets the minimum requirements for purchase.
Verify that the promo code you picked is currently active and hasn't expired yet.
Validate that the items in your shopping cart are compatible with the discount code.
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Coupon Statistics
| Total Coupons | 30 |
| Coupon Codes | 30 |
| Deals & Sales | 0 |
About VANCARO
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VANCARO is a jewelry brand committed to merging creativity and sustainability in exquisite and meaningful designs, reflecting love, hope, and elegance. VANCARO launched in 2008 and soon aligned its business strategy with Clothing Accessories. VANCARO specializes in custom engagement rings, wedding rings, unique jewelry, gifts, accessories, and moissanite rings as its primary products.
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