Collections Etc Discount Code - October 2026

If you have submitted an order but need to cancel for whatever reason, please call their customer service department at (800) 582-5700 as soon as possible. Please have your order number ready. They can only cancel an order that has not yet been printed for fulfillment at the warehouse already.

Depending on the method of delivery chosen at checkout, delivery timeframes can be different: Standard Delivery Please allow approximately 7-10 business days for delivery upon receipt of your order. Express Delivery Please allow approximately 3-5 business days for delivery upon receipt of your order. Expedited Delivery Please allow approximately 2-3 business days for delivery upon receipt of your order. Expedited service is not available on products whose item # begins with the letter "A" (shipped from a different warehouse).

Please visit their Order Tracking page and enter in the order number and your last name to track your order. If you are a registered customer, you can sign in and click the "History" button from this page to view all of your past Order Numbers and track from there.

If for any reason you are not satisfied with an item, simply return the item for exchange, refund, or full credit within 60 days of the date of your purchase. Shipping charges and handling fees are not refundable.

For orders paid by check, please allow up to 7 business days for your refund to be processed. For orders paid by credit card or PayPal, it can take up to 4-6 weeks to process, depending on your billing cycle. Please contact them after this time if you have not yet received your refund.

Online orders: American Express, Discover, Mastercard, Visa and PayPal.
Mail Orders: checks, money orders, and credit and debit cards. They do not accept PayPal for mail orders.
Phone Orders: American Express, Discover, Mastercard, and Visa. They do not accept PayPal for phone orders.

If you need to exchange an item, there are the steps to take so:
1. To exchange an item please fill out the Exchange Request form that is provided on the back of your invoice along with the Return Copy.
2. Choose option one or two to return your package.
3. If the included Return Label is used, additional funds must be included to cover the cost of the return postage.
4. If additional funds are not included, only a refund will be issued.

Customer Service is available to assist you 7 days a week, 24 hours a day, including holidays. You can contact Customer Service by phone, at 877-769-9731. You can also email Customer Service at [email protected] or use the form on the "Contact Us" page to email them directly. They respond to inquiries within 24 hours of receiving your message.