Timbuk2 Discount Code - October 2026

Currently, all non-custom items have a processing time of 1-2 business days before they are shipped. Orders using one of Timbuk2's expedited shipping methods (UPS 3 Biz Day, UPS 2 Biz Day, and UPS Next Biz Day) are eligible for same-day fulfillment as long as the order is placed by 12:00 PM Pacific during business days. All custom bag orders have a processing time of 2-3 weeks before they are shipped.

While Timbuk2 does not cover the cost of sending your bag to Timbuk2's warranty department, Timbuk2 will cover the cost of shipping the bag back to you as long as you are within the continental U.S. If you are located outside of the U.S., Timbuk2 will cover a portion of the return shipping cost, and you will be invoiced for the rest.

Yes! Timbuk2 stocks replacement parts on Timbuk2's website that are available for purchase. Replacement Parts are available if you want to repair yourself or if the broken part is not covered by Timbuk2's warranty. Timbuk2's warranty policy does not cover accidental damage such as busted wheels caused by baggage mishandling, straps that were chewed up by your dog, or lost parts. If you don't see the part you need, or you believe the broken part is covered by Timbuk2's warranty, email a picture of the damaged part to [email protected].

For orders shipped within the United States, local sales tax is assessed for orders shipped to addresses in the United States where Timbuk2 has a physical store. All gift cards and eGift orders are exempt from all sales tax in states where Timbuk2 collects tax. For those states where Timbuk2 does not have operations, you are responsible for paying any sales/use taxes to your state tax authority.

International orders are subject to duties, customs, and value-added taxes that aren't reflected in Timbuk2's prices. You will be responsible for paying these charges upon receipt of your order, at full price, including gifts with purchase, buy one get one free items, and discounted pricing. Timbuk2 is required by law to disclose the full value of the package contents and cannot alter this value. Please check with your local customs office for more information on your customs/duties liability, as these vary based on location.

Most ready-made items can be returned within 30 days. Custom products and items marked "Final Sale" are not eligible for return. Timbuk2 will issue a refund to the original form of payment or store credit if preferred. Returned goods must be in perfect, unused condition with all original tags. If you received your order damaged, please reach out to Timbuk2's customer service team to get this resolved. All returns are subject to a $9.00 return shipping fee, which will be deducted from your eligible return's refund or store credit.

Timbuk2 currently accepts Visa, MasterCard, Discover Card, AMEX, Diners Club, Elo, Union Pay, JCB, PayPal, and Google Pay. You may also choose Shop Pay to split your payments or pay by instalments at no additional cost.