Sovol3D Discount Code - October 2026

SOVOL offers a 5% discount for students, teachers, military, disability, graduates, and first responders.

SOVOL will refund within 14 days of the received date or replace any item if the criteria are met. You have a dispute time of 14 days from the received date. Email them or message them directly and confirm the problem so they can resolve it. If you need to return a product, please submit a return request via email ([email protected]) and return the item to the address they provide. Once your return is received and inspected, they will send you an email to notify you that they have received your returned item. They will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. Please note that it may take some time for the refund. Before returning the product, please take a picture of the product and provide it to them.

SOVOL offers a 1-year warranty for printers and 1 month warranty for accessories. Put forward product maintenance requirements within 1 year from the date of receipt, and provide valid proof of purchase, documents, and order numbers, as well as corresponding product information, fault information, etc. The printer wasn't modified. The defective parts are not caused by incorrect operation or user error.

After you return the product, it may take up to 25 days for them to receive the product. After their operation center receives the goods, it will take 2 business days to process the refund, and the refund amount will take 3 to 5 business days to appear in your account.

If the return is caused by the consumer, the consumer should be responsible for the sending and return shipping fee. The specific fee should be based on the express company you choose. If due to their reasons, the products received are not correct or have issues, provide the damage proof, the consumer is not required to cover the shipping fee for this reason.

SOVOL accepts Credit cards and PayPal.

Orders can be edited or canceled only before the shipment via their customer support team at [email protected] or Sovol 3d Facebook. If you ask to change the address after the order has been shipped, they cannot guarantee that your order will be updated.

Shipping time might be delayed for 1-3 days during weekends, legal holidays, and festivals. After your order is shipped, you will receive a notification email containing the tracking number.

Their products are generally shipped to the United States, Europe, the United Kingdom, Canada, Australia, New Zealand, Singapore, Japan, the Philippines, Thailand, South Korea, Malaysia, Hong Kong, Taiwan and other parts of China. They do not support shipping to Hawaii, Alaska, Puerto Rico, Guam, Armed Forces Americas, Armed Forces Europe, and Armed Forces Pacific.

You can contact them by filling out the contact form. Please make sure you fill in the subject before sending the email to avoid the mailbox classifying your email as spam. If you ask after-sales questions, please provide your order number or other order information in the email. Customer support is available from 9:00 pm to 6:00 am EST time. They will respond to you within one business day.