SHOOOS Discount Code - October 2026

Once your order has been created, you will receive an email confirmation of your order with all the necessary details. Please once you receive this confirmation, double-check the address information to avoid problems at delivery. Once the order is placed, they will process, package, and dispatch (hand it over to the courier) the goods within 24 hours from order creation. Please note that their warehouse, from where they ship all orders, is located in Slovakia, European Union. Once the package is shipped, you will be notified of the expedition via email, which also includes the tracking link and a shipment number. Using this information, you know the exact location and status of your package and can predict when it will be delivered. The shipping generally takes about 3-5 business days for deliveries within the EU. International shipping takes about 4-6 business days. Please note that customs fees are not included in the cost of the goods and the shipping cost, and the buyer must pay them himself or DHL will do customs duties for the customer and the cost will be asked from the customer before delivery.

Please download the form for return (PDF), where you will find all the information about the return of your goods. Send the goods in original packaging together with the completed form. In case you are located in Europe, please send the return to the following address: SHOOOS, Mileticova 5, 821 08 Bratislava, Slovakia, EU. Please note the cost of return shipping is at your own expense. The goods must be unworn, undamaged, and in the original packaging! After receiving and checking the goods, they will send you your new order (free) or your money back.

The claim must be applied without undue delay as soon as the fault has occurred. Any prolongation in the continued use of the goods may lead to a deepening of the defect and consequent deterioration of the goods, which may be a reason for refusing a complaint. The warranty period for goods is 24 months and begins on the date of purchase of the goods. The warranty period can not be confused with the life of the goods, a period during which, when properly used and properly maintained, including maintenance, the goods can withstand their properties, the purpose, and the differences in the intensity of their use. If the buyer, after taking over the goods, finds that the goods are not in conformity with the ordered goods or the goods are defective, they must inform the seller immediately by e-mail or by telephone, not later than 5 days after receipt of the goods. If a defect occurs on a purchased item, the customer has the right to claim this defect. Mistakes shall mean a change in the characteristics of the goods caused by the use of inappropriate or poor quality material, failure to comply with the manufacturing technology, or inappropriate design. The change (properties) of the goods that arose during the warranty period as a result of its wear, misuse, inadequate or inappropriate maintenance due to the natural changes of the materials from which the goods are manufactured as a result of any damage to the user or third party person or other misconduct. Complaints shall be deemed to have been properly applied if the goods claimed are complete and the claim does not hinder the general principles of hygiene. The customer is obliged to submit the goods complained cleaned, free from all impurities, and hygienically unsafe. The claim, including the removal of the error, shall be provided without undue delay, no later than 30 days after the date of application. The authorized worker may, in justified cases, agree with the customer for a longer period.

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They are pleased to accept the following methods of payment for online purchases: Visa, PayPal, and MasterCard.

If you have any questions, concerns, or compliments, you can contact them by calling +49 1573 5992072 and emailing [email protected]. Reach out to them and they'll respond as soon as they can.

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