Nurse Mates Discount Code - October 2026

If you are unhappy with your order, you may return your purchase within 30 days of shipment for a refund or exchange. Shoes must be in original, unworn condition to be accepted for returns/exchange (unless defective). Beyond 30 days, their products are warranted against defects and workmanship (at the company's sole and absolute discretion). Straight returns are charged a fee of $6.95 if the UPS Pre-Paid Return Sticker provided is used, if you choose to print and use one of their labels. If you choose not to use one of their labels, the cost of shipping an item to them is the responsibility of the customer. (Note: exceptions to this policy are made for defective items.) No shipping charges will be applied to exchange orders $60 or more. A fee of $3.99 will be charged for exchange orders under $60. Please note that on all exchange requests, you will be refunded for the item you return and then charged for the new item when it ships out to you. They will process your return/exchange 1-2 days after it is received at their warehouse. You will receive an email from them to confirm the receipt and processing of your return. Please allow 3-5 business days for the refund credit to appear on your credit card/bank account.

You can follow Nurse Mates on Facebook, X, Instagram, Pinterest, and YouTube.

You can sign up for Nurse Mates' newsletter to be the first to know about their promotions. Alternatively, you can find their latest deals on their Sale page.

Yes, search under their Find a store tab to see if there is a Nurse Mates near you.

Your order should ship within 1-2 business days. Orders placed over the weekend or holidays will ship the next business day. Transit time begins the day after leaving their facility. Once your order ships, you will receive an email with tracking information. The email will allow you to click on a link to the UPS website and track your order.

They are pleased to accept the following methods of payment for online purchases: Visa, MasterCard, American Express, Discover, PayPal, and Apple Pay.

There are 2 methods to contact them: you can call 800-347-9339, or email at [email protected]. Please be aware that their store is open from 8 am to 4 pm, Monday to Friday. They are usually closed on Saturdays and Sundays.