NovaaLab Discount Code - October 2026

You can sign up for the newsletter and you will unlock a mystery discount. Novaa Lab will send you their discounted promotional products from time to time, so please check your subscription email. You can also install the Daily Coupons Hunt SmartCoupon Finder to find a discounts.

They ship all their orders within 24 hours from Utah on business days! They offer free shipping within the U.S. with a timeframe of 4-5 business days after the order has been placed. The fulfilment team chooses the carrier, it changes from time to time depending on the traffic volume. Please refer to your tracking number once you receive it for more information about your delivery, or contact their support team. Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrive damaged please send photos to [email protected].

Their return policy lasts 60 days. If 60 days have gone by since your purchase, unfortunately they can't offer you a refund or exchange. To be eligible for a return, your item must be in the same condition that you received it. It must also be in the original packaging. The shipping cost for the return is at the cost of the customer. Simply contact their Client Service team at [email protected] to activate the return procedure. Once your return is received and inspected, they will send you an email to notify you that they have received your returned item. They will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

They accept standard credit/debit cards, HSA/FSA and PayPal. If you can't use your card, you can use it to pay through PayPal.

Novaa Lab offers a 2 years warranty for all orders. Clients may request for replacements for spare parts. They must send proof (photos/videos) showing the effectiveness/issue of the product. Clients must not dispose of any defective parts. In some cases, they request these parts to be returned to them so they can further investigate the issue. They do not replace stolen, confiscated and defective parts due to mishandling, including getting chewed on by your pets. However, you may contact their customer service support to purchase spare parts.

You can find Novaa Lab on Instagram and Facebook. They sometimes provide exclusive offers or discounts for their followers. Get more details from their social platforms.

If you have any questions or concerns, please feel free to email their customer experience team at [email protected] or click on the chat icon on the bottom-right of your screen. They are available daily from 10 a.m. to 8 p.m and are always happy to help.