Kate Spade Discount Code - October 2026

They accept returns of products purchased online and shipped within the United States and Canada only. Merchandise eligible for return must be unused, unworn, and in good condition with original hangtags and packaging attached, and must be returned within 30 days. Final sale merchandise includes Kate Spade New York by Lenox items, Jack Spade products, fragrances, and merchandise discounted by 50% or greater off the original price. Unworn swimwear may only be returned with original hangtags attached and with original liner intact. Legwear may only be returned with its original packaging intact. Once your return is received, it could take up to 5 -10 days for it to be processed.

For the continental U.S, they offer free shipping on all orders. It usually takes 3-7 business days to deliver if the items are received and authorized by 12 p.m. EST. Orders containing hazardous materials (example: fragrance) are not eligible for expedited shipping. Fragrances cannot ship outside of the U.S. Orders containing exotic materials (example: ostrich feathers) cannot ship outside of the U.S. These items are not eligible for expedited shipping. Please allow additional shipping and handling time. Eyewear products contain chemicals known to the state of California to cause cancer, birth defects, or other reproductive harm.

They offer a one-year manufacturing defect warranty from the date of purchase on their apparel. This does not cover normal/regular wear and tear. All their apparel is seasonal, and when applicable, they will provide you with extra buttons or beads in case any go missing (be sure to keep them safely stored!). They offer a one-year manufacturing defect warranty from the date of purchase on their handbags, baby bags, backpacks, wallets, and small goods. This does not cover normal/regular wear and tear. They offer a one-year manufacturing defect warranty from the date of purchase on their footwear. This does not cover normal/regular wear and tear. They offer a one-year manufacturing defect warranty from the date of purchase on their jewelry. They offer a two-year manufacturing defect warranty from the date of purchase on their watches. This warranty does not cover any defect in materials and workmanship of battery, case, crystal, strap or bracelet; including plating on the case and/or bracelet, damage resulting from improper handling, lack of care, accidents, normal wear and tear or aging, water damage if care instructions for the product's water resistance levels (as marked on the product) were not followed. They offer a one-year manufacturing defect warranty from the date of purchase on their eyewear. For all manufacturing defects, they invite you to bring your item back to one of their shops. If you do not have a shop near you, please contact their customer service team, and they will be happy to assist you. Please have your original proof of purchase when you call, email, or stop by.

If you would like to exchange an item, you may do so free of charge within 30 days of receipt. All items are eligible for exchange in any Kate Spade New York specialty shop. Exchanges for select handbags, shoes, wallets, and clothing items may be initiated online. To exchange all other items by mail, they recommend returning the item and purchasing the new color or size to ensure product availability.

If you have any questions, concerns, or even just compliments, you can connect with them by calling 1-866-999-5283. Reach out to them, and they'll respond as soon as they can.

They are pleased to accept the following methods of payment for online purchases: Visa, Mastercard, American Express, Discover, PayPal, Amazon Pay, Apple Pay, Klarna, Shop Pay, and Afterpay.

Yes. Items purchased at full price that are still in stock are eligible for a one-time price adjustment if the item has been marked down within 7 days of the original date of purchase. Final sale or items purchased using a promotion code or other discount aren't eligible for a price adjustment. For in-store purchases, please take your original receipt into the store within 7 days of the original purchase date.