Dun & Bradstreet Discount Code - October 2026

A refund request can be done while requesting a change in service. You may also reach out to your Relationship Manager. If you do not know your Relationship Manager, or to request a change in service, please click on the Contact Customer Service button in their website to contact them.

You can contact them to request a cancellation by clicking the Contact Customer Service button from dnb.com. After clicking the button, you will need to log in or create a new user to have contact options available to you. Your Relationship Manager or Account Manager will assist you with your cancellation once you submit a case or request a call from them.

They are currently offering a money-back guarantee promotion (the "Promotion") for new D&B Concierge Service customers ("Customer" or "you") where if your company's PAYDEX score is not established or does not improve within the first 30 days after your Order Fulfillment Date, you are eligible for a full refund: If, as a new D&B Concierge Customer, your company's PAYDEX score is not established or does not improve within the first THIRTY (30) days (the "Eligibility Period") compared to what your score was on your Order Fulfillment Date (which is the date upon which your D&B Concierge Service Order is fulfilled and you are able to access the products within your D&B Concierge Product Bundle, also referred to as your "Start Date"), then their Promotion applies to you, and you may be eligible for a full refund of your D&B Concierge Service purchase.

They are currently offering a results guarantee promotion for new D&B Concierge Service customers where if one of your two in-scope scores has decreased within the first 60 days after your Order Fulfillment Date, you are eligible for a partial refund: If, as a new D&B Concierge Customer, either your PAYDEX or Delinquency Score decreases within the first SIXTY (60) days compared to what either score was on your Order Fulfillment Date (which is the date upon which your D&B Concierge Service Order is fulfilled and you are able to access the products within your D&B Concierge Product Bundle, also referred to as your "Start Date"), then their Results Guarantee applies to you, and you may be eligible for a partial refund of $1,300.00 USD on your D&B Concierge Service purchase. If you do not have either a PAYDEX or a Delinquency Score during your first sixty (60) days as a D&B Concierge Customer, you will not be eligible for a refund.

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The best way to get help with billing issues is to contact their Accounts Receivable Help Line directly at 1-800-872-4324. They are available Monday - Friday 8:30 AM - 5:00 PM Eastern Daylight Time. You may also send an email to [email protected].