Does CrealityFalcon offer any special pricing for bulk orders?

Yes, CrealityFalcon has separate discounts for bulk purchases. Discounts will be given for purchases of more than 5 machines and more than 15 accessories or consumables of the same model. Please contact CrealityFalcon's customer service for specific discount gradients.

How to get after-sales service?

It's ensured by Creality Falcon that under normal use, the Creality Falcon products you purchase will be free from defects in material and workmanship during the warranty period. During the warranty period, if the product cannot achieve the guaranteed function, please contact the after-sales service channel of Creality Falcon (support@crealityfalcon.com) to obtain the corresponding after-sales service. Please email them your order ID, breakdown information, and pictures or videos.

Can I exchange my product for another one?

An exchange may be requested if one of the following conditions is met: 1. The customer finds that the product has been damaged during transportation within 30 natural days of receiving the goods and can provide the certificate of damage to the goods provided by the transportation company; 2. The customer finds that the product is seriously inconsistent with the original product description in one or more important aspects within 30 natural days after receiving the goods; 3. Within 30 natural days after the customer receives the goods, it is found that the product has a performance failure that is not artificially damaged.

Will the shipping cost be deducted from my refund?

If there is a shipping cost incurred at the time of purchase, the shipping cost incurred at the time of purchase will be deducted from the refund; if there is no shipping cost incurred at the time of purchase, a full refund will be made.

When will I receive my package?

CrealityFalcon typically takes 1-2 business days to prepare your products before shipping. However, some items may take 7-10 business days to process due to stock availability limitations. Depending on local transportation conditions, customers can expect to receive their packages within 5-7 business days.

How can I track my order?

After the order is shipped, you will receive a notification email or SMS containing the waybill number (you need to confirm SMS notifications when placing the order). You can click the link and skip to the express company's official website to check your package shipment status.

What payment methods does CrealityFalcon accept?

CrealityFalcon accepts a variety of payment methods, including credit cards, Shop Pay, PayPal, and more. You can choose the payment method that works best for you at checkout.

CrealityFalcon

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About this offer

Data reflects the last 30 days of community activities.

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