Cotton On Discount Code - October 2026

Yes. They offer a 20% discount for new customers on their first order.

Yes, Cotton On does offer gift cards! You can purchase them directly from their website, with options ranging from $30 to $150.

Express shipping is $15, with orders placed on weekdays before 2pm PST shipped the same day and delivered in 1–5 business days; Standard shipping costs $8 or is free on orders of $75 and over, shipping same-day for weekday orders before 2pm PST with delivery taking 2–3 business days for TX, AR, AZ, CO, FL, GA, IA, LA, MN, OK, SC, TN and 4–5 business days for all other U.S. states; Next Day shipping is $25, also shipping same-day for weekday orders before 2 pm PST and guaranteed next business day delivery only within the 48 contiguous states. Please note they cannot ship to PO Boxes, so kindly provide a street address when placing your order to avoid delivery delays.

You can exchange or return at any one of their stores or return online anytime. Online orders, including Click & Collect, can be returned via post. Exchanges can only be made in-store. In-store purchases cannot be returned via Post. Please ensure you meet the conditions outlined in their Policy. Once received, they'll process the refund and notify you via email. Your refund may take up to 10 days to be processed. They will cover shipping costs on returns for returns within the country of purchase. Any delivery fees you paid at the time of purchase will be refunded if you provide proof of purchase. Products purchased from any Cotton On Group retail or online store can be returned at any time by the customer with proof of purchase. In the case of online returns, the cost of shipping will be free only within the country of purchase and excludes international purchases. The items must not be underwear, earrings, cosmetics, charity items, seconds, samples, customised personalised items, or gift cards. They will only accept swimwear returns if the hygiene sticker and swing tags are attached to the product. Where possible, all refunds will be returned to the original forms of payment, and an alternative refund tender will be offered. Items must be in original sale condition (unworn, unwashed, or otherwise unused with original tags/labels attached), and you may be asked to provide personal details for returns or exchanges. These details will be used for the purpose of processing the return. Delivery fees paid at the time of purchase will not be refunded.

You can sign up for Cotton On's newsletter to be the first to know about their promotions. Alternatively, you can find their latest deals on their SALE page.

Once your order leaves their warehouse, you'll receive an email with a tracking number that can be used to check your parcel's progress.

Yes, search under their Store Finder tab to see if there is a Cotton On near you.

If you have any questions, concerns, or even just compliments, you can connect with them by calling (844) 319-5970 or emailing [email protected]. Reach out to them and they'll respond as soon as they can.

They are pleased to accept the following methods of payment for online purchases: American Express, Visa, MasterCard, PayPal, Google Pay, Apple Pay, Zip Pay, Klarna, and After Pay.